Work Orders Status
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Routes Dashboard Tile
In the Routes Dashboard Tile, all work orders have a status. A status tells the user some characteristics of the Work Order. Each status corresponds to a color that is shown in the Calendar and in the Work Orders Area.
Statuses
Open
Open work orders are work orders that have been scheduled in a route have not yet passed their start date and time. These work orders can be viewed, completed, edited and canceled.
Due
Due work orders are work orders that have already passed their start date and time. These work orders can be viewed, completed, edited and canceled.
Completed
Completed work orders are work orders that have had their work completed. These work orders can be viewed and closed.
Closed
Closed work orders are complete work orders that have been closed. These work orders can be reopened.
Canceled
Canceled work orders are work orders that have been canceled. These work orders can only be reopened by viewing them.
Reopening a Work Order moves it to its previous status before it was canceled.
Colors
Colors are used to indicate the status of a Work Order. The Work Order's color will appear in the Work Order panel and in the My Events panel.
Open
Open work orders are displayed in blue. Start date is in the future.
Due
Due work orders are displayed in red. Start date has been passed.
Completed
Completed work orders are displayed in light green.
Closed
Closed work orders are displayed in dark green.
Canceled
Canceled work orders are displayed in black.
Route
Route work orders are displayed in purple, with a number indicating the total work orders within the occurrence of a route. If a work order in the occurrence is changed to have a separate scheduled date or time, it will show separately.
