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User Statuses


ActiveLocked OutInactiveInvalid
Available Actions
  • Able to login.
  • Receives email notifications.
  • Receives emailed reports.
  • Unable to login.
  • Receives email notifications.
  • Receives emailed reports.
  • Unable to login.
  • No email notifications.
  • No emailed reports.
  • Unable to login.
  • No email notifications.
  • No emailed reports.
Causes
  • User was created.
  • User's email was verified.
  • 5 incorrect login attempts.
    • User will receive a locked out message.
    • User and stakeholders are notified via email.
  • User was manually deactivated.
  • User did not verify their email within 30 days of user creation.
  • User was inactive for 365 days.
  • No verified user associated with that email.
RemedyN/A
  • Unlock user.
  • Activate user.
  • Resend welcome email.
  • Resend verification email.
  • Create user.


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