Skip to main content
Skip table of contents

Searching for Existing Users

Steps to Search for Users 

To search for existing users, you can use the Quick Search or the Advanced Search.

Quick Search

You can choose to search by All Assigned Accounts or a by specific account. You can type any user information in the search box . Mobil Serv searches across the account(s) selected in the drop-down. Active users display on a normal card and inactive users display on a faded card.

  1. Enter search criteria in the search text box. 

    User Search Criteria
  2. Select Enter on your keyboard or select the Search icon (blue magnifying glass) to perform the search.

Advanced Search

For more specific criteria and multi‐faceted searches, use Advanced Search. You can combine keywords with operators such as AND or OR to produce more relevant results.
For example, Email contains "" OR Email contains "".

To create an advanced search:

  1. Click Advanced

    User Search 'Advanced'

    The advanced search box appears.
    Advanced Search Box
  2. Enter search criteria.  Select the field to match from the drop down, and then specify the rule.
  3. Add additional criteria by clicking Add rule.
  4. Click Search to perform the search.
  5. To save the search, select the Save button and choose Save As to name the search.
    Save As
  6. To use a saved search, select the Saved Search drop‐down and select the desired search to run.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.