Ordering Sample Kits
Steps to Order Sample Kits
- Navigate to the Kit Order tile on the Dashboard.
- Select the desired account from the designated drop-down menu and ensure that the auto-populated shipping information is correct.
Note: All assigned accounts are listed in the drop-down menu. However, you will receive a warning if you select an account that does NOT have assigned ERP information. - Specify the desired quantity of each analysis kit using the designated field.
- Select the Review Order tile at the bottom of the page.
- Verify the order details, and then select the Submit Order tile to finalize the request.
Summary of Order Status
| Order Status | Description |
|---|---|
| Pending | Order submitted - user may update an order while in the pending status (about 30 to 60 minutes after submitting. |
| Processing | Order prepared for shipment. |
| Shipped | Order has been shipped. |
| Delivered | Order delivered per carrier notification. |
Completed | Order completed. |
| Canceled | Order unfulfilled. |