Accessing Mobil Lubricant Analysis (MLA)

ExxonMobil users need to complete the registration form for access to Mobil Lubricant Analysis

Logging in Via Welcome Email

Once registered in Mobil Lubricant Analysis:

• Email Only Users: Receive a welcome email but do not require a username/password.

• Interactive Users: Receive a welcome email with an embedded link to create their profile.

For interactive users, follow these steps for setup:

1. Open the welcome email and select the embedded link.

2. Review and accept the Terms & Conditions

3. Select ‘Save’.

Notes:

• Users must reset their passwords every 70 days.

• Log in to Mobil Lubricant Analysis at least once every 21 months to prevent your account from inactivating. A reminder will be sent via email after 355 days from your last login.

• Too many incorrect password attempts will lock your account and require a password reset.

• If you need help, contact the user who created your profile.

Single Sign-On (SSO) ExxonMobil employees

If you have an ExxonMobil domain (@exxonmobil.com, @esso.ca, or @xtoenergy.com), you may use the Single Sign-On (SSO) feature.

For ExxonMobil VPN Devices (PC/Mobile):

1. Enter your email address and select 'Next'.

Please note, initial login may take a few extra seconds for validation via SSO. For non-ExxonMobil VPN devices, you'll be prompted to enter your Email/Password.

• To opt out of SSO and log in with your email and password, select the option 'Opt out of SSO'.

• Alternatively, you can use the direct SSO link: goto/MSLA or https://ucld.us/account/exxonmobil

Note:

1. SSO is for ExxonMobil devices with a VPN connection (PC/Mobile).

2. The 'Opt out of Single Sign-on' preference is stored on the device. Clear cookies to choose this option again.

3. Without logging out explicitly, you may be auto-logged in at your next session.

4. ExxonMobil employee's passwords will still reset every 70 days.

• SSO is for ExxonMobil devices with a VPN connection (PC/Mobile).

• The 'Opt out of Single Sign-on' preference is stored on the device. Clear cookies to choose this option again.

• Without logging out explicitly, you may be auto-logged in at your next session.

• ExxonMobil employee's passwords will still reset every 70 days.

Single Sign-On (SSO) OneConnect users (Distributors/Customers)

OneConnect users (either as a distributor or customer), can use the Single Sign-On (SSO) feature for added security and convenience.

If you have questions or issues regarding your account, login, password reset, or need OneConnect support email: em.system.support.team@exxonmobil.com.

Update User Password

User password can easily be changed through the User Profile page on the Mobil Lubricant Analysis Dashboard.

1. Navigate to the Dashboard.

2. Select the 'User Profile' icon located in the top right corner. This will take you to your user profile.

3. From the drop-down menu, select 'Reset Password'.

4. Fill in the 'Change Password' form with the new password.

5. Select 'Submit' to save the changes.